There are a number of ways to request your prescriptions:

Online 

• Via Patient Access via the link at the top of this page
• Via NHS App https://www.nhs.uk/nhs-app/

To access either of these services you will be asked to provide some form of Identification. 

If you do not have access to the Internet you can request your prescription by:  

• Dropping your slip in at reception
• By post 
• Via your nominated pharmacy

We do not accept medication requests over the telephone.  

Prescriptions will be ready in 2 working days (48 hours) if the request is received in the practice before 14:00. If your request is received after 14:00 or you order via a pharmacy, please allow 3 working days. This excludes bank holidays. Please see the table below for more details.

Sue Fisher is our Medicine Manager at the Practice. If you have any queries about your prescriptions, you can contact Sue at the surgery on: Monday, Tuesday- 08:30 - 16:30 & Wednesday 08:00-16:00

Sue is supported in her role by Tina Williams & Emma Fay. They Cover for medicine management on a Thursday & Friday and also when Sue is on Annual Leave.

The Medicine Manager can provide help or advice with:

• Any problems patients are experiencing with ordering/collecting their prescriptions.
• Aligning patients' medication so all their regular medication runs out at the same time.
• Arranging for patients' medication to be bubble packed if they are having difficulties managing their medication.

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

• those on specific benefits or through the NHS Low Income Scheme
• those who are age exempt
• those with certain medical conditions
• More information is available at NHS Choices

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.65
• 12-month prepayment certificate (PPC): £111.60
• 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

Your GP, nurse or pharmacist will not generally give you a prescription for over the counter
medicines for a range of minor health concerns. Instead, over the counter medicines are available
to buy in a pharmacy or supermarket in your local community.

The team of health professionals at your local pharmacy can offer help and clinical advice to manage minor health concerns and if your symptoms suggest it’s more serious, they’ll ensure you get the care you need.

Please help the NHS to use resources sensibly.

Pharmacy First

Pharmacy First can give you advice and treatment on a number of minor illnesses, no appointment necessary. You can go along to a pharmacy at a time convenient for you. Many are open 7 days a week and some late into the evening.

They can offer advice on sore throats, eye infections, hay fever, acne, athletes foot, allergies, backache, cold sores, constipation, coughs, diarrhoea & vomiting, earache, eczema, haemmorrhoids, headaches, head lice, indigestion, mouth ulcers, nasal congestion, period pain, thrush, threadworms, warts and verrucas, travel sickness, teething advice and worms.

For more information on this service, click here.