New Patients

Register as a New Patient

The practice does not discriminate on grounds of:

  1. Race, gender, social class, age, religion, sexual orientation or appearance
  2. Disability or medical condition

The practice will accept patients living within the practice boundary area. click here to see the new practice area. This does not include North Wales.

You may apply to be included in the practice list by completing a registration form and health questionnaire. Both can be obtained from the receptionists or completed online via the links below. 

Please be aware that once the online forms are sent you will need to come in to the surgery to show proof of ID and address (e.g. bank statement or utility bill), sign your registration form and be given your named accountable GP.

Once registered, you may express a preference about which doctor you would like to treat you. Whilst we will make every effort to ensure that you see the clinician of your choice, this may not always be possible.

All our newly registered patients should arrange to be seen within 28 days for a general check-up as it can take several weeks to get medical records from a previous GP. This check-up is done by the practice nurses and can be arranged by the receptionists.

Register online now


Change of Address/Personal Details

When you change your name/address or telephone number it is vital that you inform the receptionists.

You can do this by either filling in this form online or coming into the surgery and filling in a form.

If you have recently been referred to a hospital you also need to inform them of your change of address.

Military Veterans

Garden Lane Medical Centre are trying to identify patients who are military veterans.  Did you serve for at least one day as either a Regular or Reservist in the British Armed Forces? Then please inform the practice - contact reception on 01244 346677.

Click here to download further information


Garden Lane Medical Centre has a significant number of military veterans registered with us.  We are conscious that some military veterans might be affected by the 20th anniversary of the Iraq conflict. If you have been affected by this, help is available as the surgery is proud to be accredited as a veteran friendly practice by the Royal College of GPs. Help is also available via Op Courage, the veterans’ mental health and wellbeing service

Temporary Patient Registrations

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

Disabled Patient Facilities

There is a ramp leading to the surgery entrance. All doors are wide enough for a wheelchair and there are toilet facilities for people with a disability. 

If you have difficulty using the stairs, or anywhere else in the surgery, including no.17, please let reception know. 

There is an induction loop available at reception for use by patients with hearing difficulties. Please let reception know if you have hearing or visual problems.


Due to the limited parking space, we would ask that you vacate the car park as soon as you leave the surgery. As the doctors may be called out to an emergency at any time, please ensure that you are not blocking their cars in. Unauthorised vehicles will be wheel-clamped. Free parking is available in Garden Lane itself and there is a pay and display CWAC Council car park on Garden Lane.  Buses from all areas alight close to the surgery and the main bus station is within easy walking distance.