Garden Lane Medical Centre - Doctors surgery opening times and what to do when we are closed

Noticeboard

7th July -

UPDATE: Our phones seem to be working now.

Reception are receiving incoming calls but the lines are busy so it might take slightly longer than usual for your call to be answered.

Thank you for you patience this morning and continue to use our E-Consult service via our website if your issue is non-urgent.

We are still open and available for urgent matters, Childhood immunisations, smears and more.

Antibody Tests for Covid-19: Click on latest news for more info

CORONAVIRUS UPDATE:

Following Government guidelines ALL patients visiting the practice will be asked to wear a face covering. If you present at the practice without a face covering we will have to send you away .

Face coverings are not only to protect yourself but also the safety of other patients as well as our Doctors, Nurses & other staff members.

We thought this handy government link on ways you can make your own face coverings would be helpful; they don’t have to be a surgical masks.

https://www.gov.uk/government/publications/how-to-wear-and-make-a-cloth-face-covering/how-to-wear-and-make-a-cloth-face-covering

Thank you to everyone for your ongoing support during this time

Stay Safe.

IF YOU HAVE A NEW OR CONTINUOUS COUGH, HIGH TEMPERATURE or THE LOSS OR CHANGE OF SMELL OR TASTE, PLEASE SELF ISOLATE FOR 7 DAYS. ALSO GET TESTED, CLICK THIS LINK:

https://www.nhs.uk/conditions/coronavirus-covid-19/testing-and-tracing/ask-for-a-test-to-check-if-you-have-coronavirus/

IF ANYONE WHO LIVES IN YOUR HOUSEHOLD DISPLAYS ANY OF THESE SYMPTOMS THEN YOU MUST ISOLATE FOR 14 DAYS.

PLEASE CONTACT YOUR GP ONLY IF YOU HAVE SHORTNESS OF BREATH OR CHEST PAIN .

If you have serious symptoms that you cannot manage at home, please use NHS 111 online (Please only call NHS 111 if you cannot get online).

After 7 days of self-isolation, if you feel better and no longer have a high temperature you can return to your normal routine. If you have not had any signs of improvement after 7 days and have not already sought medical advice, you should use NHS111 online (you should only call NHS111 if you cannot get online) before you leave your home or let visitors in.

Cough may persist for several weeks in some people, despite the coronavirus infection having cleared. A persistent cough alone does not mean that you must continue to stay at home for more than 7 days.

Patient Access: When you request to book appointments online a print off with your log in details is generated and left for collection at the front desk. If you haven't received your log in details yet, why not ask the receptionist when you next visit the surgery!

Opening Hours

The surgery is open at the following times

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Monday:	08:00 to 18:30
Tuesday:	08:00 to 18:30
Wednesday:	08:00 to 18:30
Thursday:	08:00 to 18:30
Friday:	08:00 to 18:30
Weekend:	Closed

One afternoon per month, the medical centre is closed to allow protected time for staff training. Please see 'Closed for Training' Tab above for dates.

Please note we will be closed for Bank Holiday on:

Bank Holidays 2019/2020

Wednesday 25th December (Christmas Day)

Thursday 26th December (Boxing Day)

Wednesday 1st January (New Years Day)

Friday 10th April (Good Friday) - OPEN: 8am-6:30pm

Monday 13th April (Easter Monday) - OPEN: 8am-6:30pm

Friday 8th May (May Day)

Monday 25th May

Monday 31st August

Friday 25th December (Christmas Day)

Monday 28th December (Boxing Day Bank Holiday)

If you have an urgent medical query during the bank holiday that cannot wait until the surgery re-opens please dial NHS 111.

Due to the COVID-19 our training days for April and May have been cancelled.

Closed for Training

One afternoon per month, the medical centre is closed to allow protected time for staff training. These are the dates for the next 3 months:

The medical centre will be closed from 12 - 2.30 pm and may be closed from 12 - 5.00pm.

In an emergency please telephone 01244 346677.

When We Are Closed

If you require urgent medical assistance that cannot wait until the surgery re-opens, please call 111. Calls to the NHS 111 service are free from both landlines and mobiles.

Call 999 in an emergency. Chest pains and/or shortness of breath constitute an emergency.

NHS 111

111 is the NHS non-emergency number. It is fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

You can get help online or on the phone and the service is available 24 hours a day, 7 days a week.
You answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone.

 go to 111.nhs.uk (for people aged 5 and over only)
 call 111

For more information about NHS 111, go to https://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/nhs-111/

PLEASE NOTE:

If you address is classed as Wales the NHS 111 Service may not be available in your area. Instead you should contact Wales NHS Direct if you require immediate advice or for matters that are not a medical emergency but cannot wait until the surgery re-opens.

NHS Wales Direct : 0845 4647

All calls are recorded - calls to this number from landline and mobile cost 2 pence per minute plus any additional charges your phone provider may charge.

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Noticeboard

We are still open and available for urgent matters, Childhood immunisations, smears and more.

CORONAVIRUS UPDATE:

Following Government guidelines ALL patients visiting the practice will be asked to wear a face covering. If you present at the practice without a face covering we will have to send you away .

IF YOU HAVE A NEW OR CONTINUOUS COUGH, HIGH TEMPERATURE or THE LOSS OR CHANGE OF SMELL OR TASTE, PLEASE SELF ISOLATE FOR 7 DAYS. ALSO GET TESTED, CLICK THIS LINK:

https://www.nhs.uk/conditions/coronavirus-covid-19/testing-and-tracing/ask-for-a-test-to-check-if-you-have-coronavirus/

IF ANYONE WHO LIVES IN YOUR HOUSEHOLD DISPLAYS ANY OF THESE SYMPTOMS THEN YOU MUST ISOLATE FOR 14 DAYS.

If you have serious symptoms that you cannot manage at home, please use NHS 111 online (Please only call NHS 111 if you cannot get online).

Cough may persist for several weeks in some people, despite the coronavirus infection having cleared. A persistent cough alone does not mean that you must continue to stay at home for more than 7 days.

Opening Hours

Bank Holidays 2019/2020

Due to the COVID-19 our training days for April and May have been cancelled.

Closed for Training

When We Are Closed

111 is the NHS non-emergency number. It is fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

For more information about NHS 111, go to https://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/nhs-111/

Quick Links

Have your say

Further Information

Your Health

Coronavirus (COVID-19)

Advice in your region

Noticeboard

We are still open and available for urgent matters, Childhood immunisations, smears and more.

CORONAVIRUS UPDATE:

Following Government guidelines ALL patients visiting the practice will be asked to wear a face covering. If you present at the practice without a face covering we will have to send you away .

IF YOU HAVE A NEW OR CONTINUOUS COUGH, HIGH TEMPERATURE or THE LOSS OR CHANGE OF SMELL OR TASTE, PLEASE SELF ISOLATE FOR 7 DAYS. ALSO GET TESTED, CLICK THIS LINK:

https://www.nhs.uk/conditions/coronavirus-covid-19/testing-and-tracing/ask-for-a-test-to-check-if-you-have-coronavirus/

IF ANYONE WHO LIVES IN YOUR HOUSEHOLD DISPLAYS ANY OF THESE SYMPTOMS THEN YOU MUST ISOLATE FOR 14 DAYS.

If you have serious symptoms that you cannot manage at home, please use NHS 111 online (Please only call NHS 111 if you cannot get online).

Cough may persist for several weeks in some people, despite the coronavirus infection having cleared. A persistent cough alone does not mean that you must continue to stay at home for more than 7 days.

Opening Hours

Bank Holidays 2019/2020

Due to the COVID-19 our training days for April and May have been cancelled.

Closed for Training

When We Are Closed

111 is the NHS non-emergency number. It is fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

For more information about NHS 111, go to https://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/nhs-111/

Quick Links

Have your say

Further Information

Your Health