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Noticeboard

We are still open and available for urgent matters, Childhood immunisations, smears and more.

Antibody Tests for Covid-19: Click on latest news for more info

CORONAVIRUS UPDATE:

Following Government guidelines ALL patients visiting the practice will be asked to wear a face covering. If you present at the practice without a face covering we will have to send you away .

Face coverings are not only to protect yourself but also the safety of other patients as well as our Doctors, Nurses & other staff members.

We thought this handy government link on ways you can make your own face coverings would be helpful; they don’t have to be a surgical masks.

https://www.gov.uk/government/publications/how-to-wear-and-make-a-cloth-face-covering/how-to-wear-and-make-a-cloth-face-covering

Thank you to everyone for your ongoing support during this time

Stay Safe.

IF YOU HAVE A NEW OR CONTINUOUS COUGH, HIGH TEMPERATURE or THE LOSS OR CHANGE OF SMELL OR TASTE, PLEASE SELF ISOLATE FOR 7 DAYS. ALSO GET TESTED, CLICK THIS LINK: 

https://www.nhs.uk/conditions/coronavirus-covid-19/testing-and-tracing/ask-for-a-test-to-check-if-you-have-coronavirus/

IF ANYONE WHO LIVES IN YOUR HOUSEHOLD DISPLAYS ANY OF THESE SYMPTOMS THEN YOU MUST ISOLATE FOR 14 DAYS.

PLEASE CONTACT YOUR GP ONLY IF YOU HAVE SHORTNESS OF BREATH OR CHEST PAIN .

If you have serious symptoms that you cannot manage at home, please use NHS 111 online (Please only call NHS 111 if you cannot get online).

After 7 days of self-isolation, if you feel better and no longer have a high temperature you can return to your normal routine. If you have not had any signs of improvement after 7 days and have not already sought medical advice, you should use NHS111 online (you should only call NHS111 if you cannot get online) before you leave your home or let visitors in.

Cough may persist for several weeks in some people, despite the coronavirus infection having cleared. A persistent cough alone does not mean that you must continue to stay at home for more than 7 days.

Extended Hours

Patient Access: When you request to book appointments online a print off with your log in details is generated and left for collection at the front desk. If you haven't received your log in details yet, why not ask the receptionist when you next visit the surgery!

Practice Policies

Rights and Responsibilities

workAll patients can be expected to be treated with courtesy and respect by all clinical and administrative staff.

If you have an examination when you are with the doctor, you will be offered a chaperone.

If you cannot keep an appointment it is very important you that you let the reception staff know. This will allow someone else to have your appointment slot. This can also be done by clicking here.

This Practice operates a policy of zero-tolerance to violent, abusive or aggressive behaviour. In such cases, a patient may be asked to leave the premises without being treated. In cases of violent behaviour it is our policy to call the police and remove the patient from our list.

DNA Policy

A patient is considered to have DNA'd if:

  • They do not telephone to cancel or re-arrange their appointment more than 20 minutes before the beginning of their appointment
  • They turn up more than 15 minutes after their appointment time

The effect of this is:

  • An increase in the waiting time for appointments for all patients
  • Frustration for the compliant patients and the staff
  • A waste of NHS resources

We have introduced a text reminder service in order to try and help minimise missed appointments. If we have a record of your mobile number you will receive a text automatically when you book an appointment, and again 3 hours prior to your appointment (or the previous evening if your appointment is before 11:00 the following day).



 
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