Garden Lane Medical Centre - Doctors surgery opening times and what to do when we are closed

Noticeboard

PLEASE NOTE: As of September 1^st 2018 we will no longer process urgent prescription requests due to increased demand. All prescriptions will take 48 hours to be processed. Please note that when the Practice is closed you can request an emergency supply of your medication from any pharmacy. (You will need to provide proof of medication)

Patient Access: When you request to book appointments online a print off with your log in details is generated and left for collection at the front desk. If you haven't received your log in details yet, why not ask the receptionist when you next visit the surgery!?

Opening Hours

The surgery is open at the following times

clock_6

Monday:	08:00 to 18:30
Tuesday:	08:00 to 18:30
Wednesday:	08:00 to 18:30
Thursday:	08:00 to 18:30
Friday:	08:00 to 18:30
Weekend:	Closed

One afternoon per month, the medical centre is closed to allow protected time for staff training. Please see 'Closed for Training' Tab above for dates.

Please note we will be closed for Bank Holiday on:

Bank Holidays 2019

Friday 19th April (Good Friday)

Monday 22nd April (Easter Monday)

Monday 6th May (May Day)

Monday 27th May (Late May Bank Holiday)

Monday 26th August (August Bank Holiday)

Wednesday 25th December (Christmas Day)

Thursday 26th December (Boxing Day)

If you have an urgent medical query during the bank holiday that cannot wait until the surgery re-opens please dial NHS 111.

Closed for Training

One afternoon per month, the medical centre is closed to allow protected time for staff training. These are the dates for the next 3 months:

Tuesday 30th April 2019
Tuesday 21st May 2019
Tuesday 18th June 2019

The medical centre will be closed from 12 - 2.30 pm and may be closed from 12 - 5.00pm.

In an emergency please telephone 01244 346677.

When We Are Closed

If you require urgent medical assistance that cannot wait until the surgery re-opens, please call 111. Calls to the NHS 111 service are free from both landlines and mobiles.

Call 999 in an emergency. Chest pains and/or shortness of breath constitute an emergency.

NHS 111

111 is the NHS non-emergency number. It is fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

You can get help online or on the phone and the service is available 24 hours a day, 7 days a week.
You answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone.

 go to 111.nhs.uk (for people aged 5 and over only)
 call 111

For more information about NHS 111, go to https://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/nhs-111/

PLEASE NOTE:

If you address is classed as Wales the NHS 111 Service may not be available in your area. Instead you should contact Wales NHS Direct if you require immediate advice or for matters that are not a medical emergency but cannot wait until the surgery re-opens.

NHS Wales Direct : 0845 4647

All calls are recorded - calls to this number from landline and mobile cost 2 pence per minute plus any additional charges your phone provider may charge.